AliExpress Reviews

Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.AliExpress is a business within Alibaba Group.For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm. Based on 50 customer reviews from our shopper community, AliExpress’s overall rating is 4.84 out of 5 stars and 100% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider AliExpress overall a good value option, based on a rating of 3.0 from 1 vote. Most consumers are generally satisfied with Shipping & Delivery (3.0 / 5 reviews), Return Policy (3.0 / 3 reviews) and Customer Service (3.0 / 1 review) AliExpress offers. The most common issue with AliExpress is around Price & Quality based on a rating of 2.67.

4.8

50 Reviews

Overall Rating

5 Stars

42

4 Stars

8

3 Stars

0

2 Stars

0

1 Star

0

Good Value

3.0

Price & Quality

2.7

Shipping & Delivery

3.0

Customer Service

3.0

Return Policy

3.0

All Reviews (50)
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lazygorilla715
January 08, 2021
"All products arrive on time"
All products arrive on time. When a product did not arrive on time, ali express immediately returned my money without any questions.
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SerenityCarter
January 08, 2021
"Buying at AliExpress is like walking in a toystore for adults"
Buying at AliExpress for my has always been a success. A few time I had to ask them to step in on a order and every time with satisfying results. Some products come in such a short time that I wasn't expecting them yet. Others take longer, but when delivery times exceed the standard time, AliExpress automatically steps in and send a refund, without any action from my site.
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AlbertBlack
December 09, 2020
"It may not be diffcult to be good"
It may not be diffcult to be good, fast or reliable.
It is difficult to admit you made a mistake and to correct it.
The stores in common at Aliexpress know how to do that.
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AlexaRoberts
December 08, 2020
"I am an Aliexpress client since 11…"
I am an Aliexpress client since 11 years. There are plenty of goods. Sometimes (small percentage of a mass) happenes that I am not satisfied or goods are mistaken or poor quality. It happens. But when I submitted dispute procedures, my complaints were always considered and payments were returned. Therefore I am very satisfied with the customer protection system. As for delivery times, they have increased recently, but I hope they will fine-tune this problem as well. As for delivery times, they have increased recently, but I hope they will fine-tune this problem as well.
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heavyostrich128
December 08, 2020
"Have been using their service for years…"
Have been using their service for years now and never had any issues. If there were any issues mostly it's the fault of the seller, not the platform itself. It did get a bit more expensive out there compared to the past.
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DwayneWeaver
November 30, 2020
"Good to a certain point"
I tried my hands with this famous platform over the 11/11 and Black Friday events. There are so many products to choose from with good promotional prices. In terms of functionality, the "add to cart" for variants is pretty cumbersome compared with other platforms such as Amazon or Shopify. But the shipping part frustrates me the most. It can get unnecessarily complicated and changes the shipping rate for no apparent reason.
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Gavin.Gardner
November 19, 2020
"Ordered and received FFP2 / KN95…"
Ordered and received FFP2 / KN95 facemasks from AliExpress, because my government is still unable to provide good protection to the population.

Good quality, good delays, good price : thks !
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VioletHill
November 18, 2020
"Most of my orders came in good time"
Most of my orders came in good time, between 14 days and 4 weeks, the quality was most good to very good. If there is a problem, they almost try to solve it. so I have all the 3 years I ordered no big problrm.
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ticklishdog381
November 18, 2020
"Some of my orders never arrivring."
Some of my orders never arrivring.
I used to love aliexpress.com but I can't wait my goodies sooooo long
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smallkoala183
November 18, 2020
"mood of a happy customer"
All fine:
1. nice item
2. good quality
3. kind service
4. fast delivery
5. happy customer
***** rating :)
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saddog504
November 18, 2020
"Excellent Service"
Excellent Service
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ticklishleopard987
August 11, 2020
"Cheap prices for cheap products"
This is a great website to find very cheap prices on all kinds of products. It's like Amazon but cheaper. However unlike Amazon, shipping can take forever. They use really cheap parcel shipping which can take several weeks to arrive. If you are in no rush to receive the items and just want it cheap, AliExpress is a great option. Watch out for fake products though, if it's too good to be true, it is.
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JosephineLucas
July 17, 2020
"An online shopping store that can be trusted"
From using Aliexpresss for over 2 years now i haven't encountered any problems. The online store is wonderful. If by any chance your product doesn't get to you, they give you your money back guaranteed
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yellowleopard850
June 12, 2020
"THANKYOU SO MUCH GOOD LUCK"
THANKYOU SO MUCH GOOD LUCK
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ShaneReid
June 01, 2020
"Спасибо!"
Keep it up, thanks to such sellers!

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Questions & Answers
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Any thoughts on buying wholesale crystals from this site?

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Can it be trusted to buy shoes

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Is aliexpress a scam? i saw amazing shoes there that i would love to buy but online store from china just scares the heel of me. i have lost mymoney once i do not want to loose again

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How is the customer service on aliexpress when it comes to buying hair

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Are the products knock offs or the real thing? looking at underarmour curry 2 shoes & want to make sure i am actually getting underarmour brand.

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